TEX-AN Survey

The Department of Information Resource's goal is to provide you with the best possible service. This survey evaluates one of four TEX-AN service areas based on your selection in Section I (below). Your input is vital to our success. Please help us better serve you and others by taking a few minutes to answer the questions below. We thank you for your time and input.

I. Please select one of the service areas listed below:

II. Please rate our performance on the following issues:

1. How would you rate the quality of customer service you received?
Excellent ---              --- Poor

2. Was the staff knowledgeable?
Excellent ---               --- Poor

3. Was your request handled in a timely manner?
Excellent ---               --- Poor

4. Were you treated courteously?
Excellent ---               --- Poor

5. How satisfied are you with the pricing offered through TEX-AN?
Excellent ---               --- Poor

6. Please rate your overall satisfaction with TEX-AN.
Excellent ---               --- Poor

7. Your Comments:

III. Contact Information

To better serve you, we request that you provide your contact information. This section is optional. However, if you desire a response to your comments, your contact information is required. We respect your privacy.

First Name:
Last Name:
Title:
Organization Name:
City:
Phone Number:
E-mail:

If you would like this survey to refer to a specific event, please identify this event by providing the following information:
Trouble Ticket/Work Order #:
Date of Service:
Description of Event: